Returns & Exchanges
At ThruDark, we are committed to providing high-performance tactical apparel; however, if your gear isn't the perfect fit, you can return or exchange items within 30 days of receipt. All returned products must be in original, unworn condition with all tags and packaging intact to ensure a smooth processing experience.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging and attach the pre-paid shipping label provided through our returns portal.
Drop Off Shipment
Take your package to the nearest authorized courier drop-off point and ensure you retain a copy of your postage receipt for tracking purposes.
Inspection and Refund
Once our tactical operations team receives and inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing